Employment

Orthognathic and Cosmetic Surgery Coordinator

Chief Purpose of this Position

  • Maintaining orthognathic and all referrals that come in
  • Verifying benefits for the patient’s surgery, keeping track to make sure pre-authorizations are back if needed.
  • Coordinate patient treatment with referring doctor and surgical coordinator in the business office.
  • Work with VCU Dental Care Director of Marketing to promote orthognathic and other referral services.
  • Conduct financial consultations with patients, insurance verification submission of pre-treatments to insurance as well as the follow-up process on the pre-treatment.
  • Collecting patient copays.

Knowledge, skills and abilities required

  • Excellent customer service skills and willingness to assist patients, students, faculty, residents, and other staff as required.
  • Must possess knowledge of dental, oral and maxillofacial procedures
  • Must possess working knowledge of dental terminology.
  • Superior telephone etiquette skills required.
  • Excellent communication, interpersonal and organizational skills required.
  • Working knowledge of advanced computer and data entry skills required.
  • Ability to work independently as well as with a team required.
  • Ability to work efficiently and accurately in a fast-paced environment is required.
  • Ability to maintain multiple objectives simultaneously required.
  • Ability to understand and explain patient account financial ledgers required.
  • Knowledge of dental office administrative procedures and principles of dental office record keeping.
  • Ability to work as part of a team.
  • Ability to consistently deliver high level of customer service.

Education level and experience required:

  • High School Diploma required
  • College education preferred or equivalent applicable training or experience.
  • Completion of a dental assisting program
  • Minimum 2 years of dental clinical experience
  • Oral and maxillofacial clinical experience preferred
  • Knowledge of orthognathic and cosmetic surgery procedures preferred
  • Computer skills required, with proficiency in Microsoft Windows & Office, especially Word and Excel

Hiring Range: $18 - $21 per hour, based on relevant work experience 

Brief Summary of Benefits: Benefits for this position include, but are not limited to Health and Group Life Insurance, Vision, Dental Care Discounts (not insurance), 401k Profit Sharing Plan, and Paid Holidays. After a completion of 90 days you are eligible for Paid Time Off (PTO) Leave, a Uniform Allowance or Uniform, and Professional Development/Tuition Assistance. After a completion of 6 months you are eligible for Short Term Disability, Long Term Disability, Life Insurance, and Flexible Spending Accounts.

EEO Statement: VCU Dental Care is an Equal Employment Opportunity Employer. We do not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, physical or mental disability and/or age.

 

Apply now

Please submit a completed VCU Dental Care Employment Application Form for immediate consideration. Due to the volume of applications, no phone calls please.

 

Updated on Thu, 15 Aug 2019 09:59:36 EDT


VCU Dental Care is an equal employment opportunity/affirmative action employer. We do not discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, physical or mental disability and/or age.